COV-VOL: Community-based volunteering in response to COVID-19

Professor Patricia Wilson, P.W.Wilson@kent.ac.uk

4 May 2020 - 4 September 2020

How can a community-based volunteer workforce be rapidly and safely implemented? What is the impact of a community-based volunteer workforce on providing support for self-isolating and vulnerable older members of the community during the COVID-19 pandemic?

Project Objectives:

  • Conduct a rapid review of existing evidence on the implementation and impact of community-based volunteers supporting older vulnerable people.
  • Map the range of approaches to organising and supporting volunteers within the statutory and third sector organisations working in the community across Kent, Surrey, Sussex (KSS).
    Ascertain how Covid-19 has impacted on pre-existing volunteer services supporting older vulnerable people.
  • Explore the experience and impact of KSS COVID-19 volunteers through undertaking qualitative telephone interviews with health and social care practitioners, those organising and supporting volunteers, volunteers and recipients of their support.
  • Identify how organisations and volunteers identify and communicate with recipients of support, particularly those who do not use digital (excluding phones) methods.
  • Develop a set of key messages for KSS local authority (community hubs), local resilience forums, health and social care providers, voluntary organisations and community groups in order to facilitate safe implementation of a COVID-19 volunteer workforce.

Funder/funding stream

NIHR via Sussex Partnership NHS Trust
Funding:£24,339

Who is involved

  • Dr Julie MacInnes, Project Manager, University of Kent
  • Sabrena Jaswal, Research Assistant, University of Kent
  • Dr Vanessa Abrahamson, Advisory group
  • Kat Frere-Smith, Research Assistant, BSMS
  • Dr Priya Paudyal, Advisory group
  • Prof Heather Gage, Health Economics, University of Surrey
  • Dr Bridget Jones, Research Assistant
  • Dr Jo Armes, Advisory group
  • Rebecca Sharp, Implementation lead, ARC/AHSN
Last updated 17 November 2021