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The Digital Future for Business & Society

Perspectives on AI Challenges and Opportunities

In a 2019 article, Dwivedi et al heralded the transformative potential presented by Artificial Intelligence to potentially replace human tasks and activities within a wide rage of industrial, intellectual and social applications. This series of seminars explores the issue further.

There is no doubt that the pace of change for Artificial Intelligence in this technological age is staggering.

With new breakthroughs in algorithmic machine learning and autonomous decision-making becoming commonplace, new opportunities for  innovation arise almost daily. The impact of AI continues to be significant in almost all industries and sectors ranging from agriculture, finance, healthcare, manufacturing, retail, supply chain, logistics and utilities.

The seminar series on “The Digital Future for Business & Society: Perspectives on AI Challenges and Opportunities” presents various perspectives from a number of leading expert speakers to highlight the opportunities and challenges posed by the rapid emergence of AI.

The series is hosted by: Professor Yogesh K. Dwivedi, Emerging Markets Research Centre (EMaRC), Department of Business, School of Management, Swansea University, UK, and Professor Ramakrishnan Raman, Symbiosis Institute of Business Management Pune, India (Constituent of Symbiosis International (Deemed University), India).


Seminar Schedule

Seminar 1 – Artificial Intelligence: Evolution, Scope and Adoption
20 January 2021 13.00pm (GMT)
Speaker: Dr Arpan Kar, Indian Institute of Technology Delhi (IITD), India.

Seminar 2 – The Interplay of Expectations and Expertise in the Construction of Artificial Intelligence (AI): Insights from Historical, Sociological, and Political Groundings
27 January 202111.30am (GMT)
Speaker: Mr Vasileios Galanos, Science, Technology and Innovation Studies Subject Group, School of Social and Political Science, University of Edinburgh, UK.

Seminar 3 – Adaptive Governance for Trustworthy Artificial Intelligence
4 February 2021 13.00pm (GMT)
Speaker: Professor Marijn Janssen, Professor of ICT & Governance, Delft University of Technology, The Netherlands.

Seminar 4 – AI Adoption in Financial Services Provision in Emerging Economies
10 February 2021 13.00pm (GMT)
Speaker: Dr Emmanuel Mogaji, School of Marketing, Events and Tourism, The University of Greenwich, UK.

Seminar 5 – Explaining Decisions made by AI Systems – and by People
17 February 2021 13.00pm (GMT)
Speaker: Professor John S Edwards, Aston Business School, Aston University, UK.

Seminar 6 – How is Artificial Intelligence Used in Sales?
24 February 2021 13.00pm (GMT)
Speaker: Dr Kenneth Le Meunier-FitzHugh, Associate Professor in Marketing, Norwich Business School, University of East Anglia, UK.

Seminar 7 – Artificial Intelligence in the Public Sector: Opportunities and Challenges ahead
3 March 2021 13.00pm (GMT)
Speaker: Professor Rony Medaglia, Department of Digitalization, Copenhagen Business School, Denmark.

Seminar 8 – Public Policy Challenges of AI 
10 March 2021 12:00pm (GMT)
Speaker: Mr Santosh K Misra, IAS, CEO, Tamil Nadu e-Governance Agency & Commissioner of e-Governance, Govt of Tamil Nadu, India.

Seminar 9 – How AI and Human Decision Makers Can Work Together for Better Decision Making: Emerging Challenges and Research Opportunities
17 March 2021 12.30 pm (GMT)
Speaker: Professor Yanqing (Yan) Duan, Business School, The University of Bedfordshire, UK.

Seminar 10 – Successful Transformation with AI
24 March 2021 13.00pm (GMT)
Speaker: Dr Paul Walton, Capgemini, UK.

Seminar 11 – Artificial Intelligence and Grand Social Challenges: Emerging Empirical Evidence and Agenda for Research
31 March 2021 13.00pm (GMT)
Speaker: Dr Rohit Nishant, Université Laval, Canada.

Seminar 12 – Building an Emancipatory Future for Workers and Machines
12 May 2021 13.00pm (GMT)
Speaker: Dr Amber Young, Information Systems Department, University of Arkansas, USA.

Seminar 13 – People-Centred Artificial Intelligence
19 May 2021 13.00pm (GMT)
Speaker: Dr Jak Spencer, Urban Scale Interventions, London, UK.

Seminar 14 – What Is It About Humanity That We Can’t Give Away To Intelligent Machines?
9 June 2021 13.00pm (GMT)
Speaker: Dr Crispin Coombs, School of Business and Economics, Loughborough University, UK.

Seminar 15 – Addressing Algorithm bias in AI-Driven Customer Management
16 June 2021 12.00pm (GMT)
Speaker: Dr Shahriar Akter, School of Management & Marketing, The University of Wollongong, Australia and Professor Katina Michael, School for the Future of Innovation in Society, Arizona State University, USA.